Privacy Notice.

Effective Date: 01/12/2023

We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Notice explains how we collect, use, and protect your personal information when you use our website's contact form.

1. Personal Data We Collect

When you fill out our contact form, we collect the following personal data from you:

• Name
• Phone Number
• Email Address

2. Source of Personal Data

We collect this data directly from you when you provide it to us via our website contact form.

3. Purpose and Use of Your Data

Your personal data is collected for the sole purpose of responding to your enquiries made through our website contact form. We use this information to contact you and address your IT support needs or questions.

4. Data Sharing

We respect your privacy. Your personal data is not shared with any third parties and is used exclusively by [Your Company Name] for the purposes stated above.

5. Data Retention

We retain your personal data for different periods, depending on our engagement:

• If you become a client, and we perform services for you, we will retain your personal data for a period of 10 years, in accordance with our business needs and legal requirements.
• If no services are rendered, we will retain your personal data for 6 months to accommodate any follow-up queries or additional support you may need.

After these periods, your personal data will be securely deleted from our systems.

6. Your Rights Under the UK GDPR

Under the UK GDPR, you have several rights in relation to your personal data, including:

• The right to access your personal data.
• The right to have your personal data corrected if it is inaccurate.
• The right to have your personal data deleted in certain circumstances.
• The right to object to or restrict the processing of your personal data.
• The right to data portability.

To exercise any of these rights, please contact us at [Your Contact Information].

7. Contact Us

If you have any questions about this Privacy Notice or our data protection practices, please contact us at:

01245 807 807

Changes to Our Privacy Notice

We may update this Privacy Notice from time to time. We encourage you to periodically review this notice to stay informed about how we are protecting your data.